VOUS Salon Retreat prides ourselves on curating an experience that protects all of our guests' time and investment into themselves. In order to facilitate this duty of ours, it is imperative that we are consistent and firm when it comes to the following subjects:

 

CANCELLATION POLICY: We require a credit card for all appointments and at least 24 hours notice for cancellation to avoid being charged the full price for your treatment. Groups of three or more require 72 hours notice. VOUS Beware!

 

CHECK-IN: When you are booked for a spa treatment, arrive at least 15 minutes ahead of your scheduled reservation so that you may decompress in the Relaxation Lounge and indulge a bit prior to your service.

 

JEWELRY: Please do not bring your bling to the spa. VOUS Salon Retreat shall not be liable for ANY loss of personal items even if stored in our lockers.

 

VOUS-SO-LATE!: We can’t go back in time. We will shorten your treatment if we have another guest scheduled after you.

 

REFUNDS: All sales are Final.

 

GROUPS: Guests enjoying the salon and retreat in groups of 3 or more, please contact us via email at vous@voussalonretreat.com. It is our joy to provide an exceptional experience. However, larger groups require tighter coordination to ensure you and your party are well attended to.

 

GIFT CARD SALES: Give the gift of self indulgence to friends, family or co-workers and let them feel relieved, rejuvenated, and relaxed at VOUS Salon Retreat. All gift card sales are final. Purchase online at https://gift-cards.phorest.com/salons/voussalonretreat#

 

MINIMUM AGE REQUIREMENTS: No guests 17 or under are allowed, unless accompanied by an adult.

 

VOUS Salon Retreat hours may change seasonally and for holidays. Please call 256.417.1862 or visit us at www.voussalonretreat.com for current operating hours or to secure your reservation.